KP Solutions

Solutions for Day to Day Technical Problems

GoDaddy NameServer not registered

| 48 Comments

Recently, I moved over to a new host with a dedicated box and I had to setup the nameservers for my domain kpsolution.com. In Godaddy’s domain manager, I tried to change the nameservers to my domain like ns1.xxxx.com and ns2.xxxx.com, but got an error that “Nameserver not registered“. This was puzzling as I had setup the slaves dns entries on my server correctly but Godaddy complained that “Nameserver not registered”.

Then I found that in the lower left corner, there’s a box with “Host Summary”. You have to add your nameservers entry in that box first. So click on “Add” besides “Host Summary” and it will present you another dialog where you can enter your subdomain and the ip address to point to your server. Once you have added your nameservers in Host Summary, then you can click on “Manage” besides “NameServers” and add your nameservers ns1.xxxx.com and ns2.xxxx.com there and Godaddy will happily accept it!!

Hope this saves you your time and help you avoid pulling your hair!!! :)

  • Diego A Vega

    DID’T WORK, HAD THE SAME PROBLEMA AND EVEN WHEN YOU TRY TO TYPE YOUR NAME SERVER IT DOESNT ALLOW YOU IT ONLY ACEPTS NUMERS ON THE TEXT BOX

  • Anonymous

    Well, did you try to click on u201cAddu201d besides u201cHost Summaryu201d ? Did it present you a dialog box?

  • David

    This helped, thank you for saving my hair.

  • arch

    thank’s you made my day!

  • None

    Thanks thanks thanks ūüėÄ worked like a charm

  • Panos

    thanks!!!

  • http://dionesku.com Dragos

    Excellent tip! Thanks!

  • Asa

    thanks it help me.

  • feijo

    bah, I added my new 2 NS addresses at the same spot, in Host Summary

    after 3 days, nothing… godaddy still say ‘nameserver not registered’

    and their support ticket system log me off every time I try to open the New Ticket page!!! What a joke :(

  • Fer0

    Weeeeeeeeee….. Thank you!!!!!!!!!!

  • http://twitter.com/madviral Roger Barnett

    Thanks, This saved me a lot of time.
    Have a great Day!

  • Karl

    Great, thanks a lot, I just couldn’t figure out what was missing when trying to assign nameservers.

  • GoDaddy Hater

    I had the same issue. This worked for me:

    I have two domains: a.com and b.com. I wanted to have b.com use the server ns1.a.com as its nameserver. To do this and not get the error:

    – Edit the zone file for b.com
    – Create a new record in the NS area, adding ns1.b.com as a reference to to ns1.a.com.
    – You can now ‘set nameserver’ to ns1.b.com, which effectively uses ns1.a.com

    That’s the dance!

  • anonymous

    thanks very helpful.

  • Asdfasd

    Yep, thanks.

  • http://www.biostim.com.au fertiliser

    Cheers. Godddy help isn’t the best.

  • http://www.facebook.com/profile.php?id=613730697 Carlos Mata

    thanks, thanks, thanks, thanks, gracias, gracias !!!

  • http://www.facebook.com/profile.php?id=613730697 Carlos Mata

    thanks, thanks, thanks, thanks, gracias, gracias !!!

  • Aaaaa

    great that is working

  • Arigarj

    I was searching all over the internet for this information! GoDaddy sucks! Anyway, I added the subdomain and the IP, but still receiving “Nameserver not registered”! Do I have to wait more time and then add the nameservers again, or did I type something wrong at the subdomain? (Is there a specific sudbomain name for the nameserver to work?)

  • Notifiedme

    Very help.. Thanks ya.. :)

  • Adamster

    you are a great man.

  • klancy kennedy

    “Nameserver not registered“ РWhat a useless error message from godaddy. Today, I decided that I am going to stop using them, and stop recommending them. Their website is a WALL of marketing, instead of a useful domain name management system like it used to be. They have destroyed their own business.

  • james

    I had the same problem and called support. HERE is what is needed.
    under DOMAIN DETAILS Go to HOSTING SUMMERY (Bottom left of page)
    Click ADD
    I entered NS1 for Host name
    then I entered the IP for ns1 under host IP
    THEN you have to ADD a SECOND record this I enetered
    NS2 for Host Name and then its IP under host IP

    I guess the trick here is entering 2 records. Hope this helps because it worked for me.

  • Wumanex

    Thanks solve my problem.

  • http://twitter.com/Hollen_B Brandon Hollenbeck

    Thanks, godaddy is absolute crap.

  • Confused

    Can someone explain if you have several domains you want to point to a nameserver how this works?

    if you have ns1.domain.com  and ns2.domain.com as your servers

    and you have two sites domain.com and domain.net

    How do you add the name servers to domain.net? 

    GoDaddy Hater¬†talked about it below but I don’t get it.¬†

  • Sv

    I too could use help with this scenario. 

  • http://www.eclassifieds4u.com Ketan Patel

    Several domains can point to same nameserver. But that DNS nameserver must have all the domains configured properly. This DNS server can be on your own dedicated server or your hosting providers server. Its entirely upto you, how you want to set it up.

  • Not Confused Any More

    Actually I worked it out.

    You just go to any domain, add the custom name servers to the Host Summary.¬†¬† You will get a message saying it could take 48 hours.¬† You will also get an email saying same thing. Even though they are added they don’t actually display.¬† But if you try and add them again you will get a message saying they already exist.

    Then you just add them  as the DNS for any domains you want.

    Takes a little longer to see the changes come thru but it works.

  • Confused

    I replied above

  • Cupry

    10x … usefull info..

    p.s godaddy suck’s big time

  • Brotocol

    Oh My Goodness. What an interface failure! GoDaddy’s user interface is horrendous.

    Thanks!

  • BizXTech

    I think that a small detail needs to be clarified. I have a reseller account at a different company and my domain name is bizxtech.com and I have zone entries for custom nameservers ns1.bizxtech.com and ns2.bizxtech.com these will never work as nameservers on godaddy for a domain registered there for instance bbbb.com.
    You have to follow these directions add ns1.bbbb.com and ns2.bbbb.com in the host summary with the ip addresses of the nameservers you want to use.
    Then you can set your nameservers to ns1.bbbb.com and ns2.bbbb.com but ns1.bizxtech.com and ns2.bizxtech.com will not work.
    That’s how I got it to work, anybody else have a better solution to this nameserver validation failure with the error message “nameserver not registered”?

  • Shaiby

    Excellent.

  • CPSERVEINFO

    if you have ns1.yourbox.ext and ns2.yourbox.ext and they both dont return any errors at intodns.com if your name servers are directed properly then in your other sites domain manager you set your name servers to the ones you have created your box must have dns entries for the domains you want to host once the domains are pointed to it, this is so that it can redirect your users to the right place on your servers if your using something like cPanel on your server then creating dns entries will be a breeze it usually creates your SOA records NS CNAME and A/AAAA Records for you when you setup domains but unless its a windows box then cPanel will be pretty costly if you want a full license

  • Markus

    Thanks for the info.

    Just added new nameservers sucesfully. Used James procedure with NS1 and NS2 records.

  • Sam

    Thanks!

  • Paul

    Thanks a lot! I was puzzled too. 

  • Oliveira

    Thank you very much. jessedeoliveira.com 

  • http://www.anthonyl.com/ Anthony L

    I also found that GoDaddy’s mobile app (for android) allows you to change the DNS servers without throwing the “Nameserver not registered” errors.

  • Thanks

    This did the trick for me, thanks so much for posting it.

  • Mike

    Thank you!

  • http://www.facebook.com/will.davis.3344913 Will Davis

    great info – thanks

  • http://techmell.com/ Technology

    I am really happy after finding solution of this problem, godaddy’s representative just dumbos and can’t understand my issue. thankyou :)

  • http://www.facebook.com/BreMarieXoXo Bre Marie Woolf

    :) omg!! Thanks!! got it finally.

  • http://www.mackhankins.com/ Mack Hankins

    Saved me a bit of time, thanks…

  • LogIN

    THANKS!! i lost minimum half of hour on this stupid interface….